If you have questions regarding this policy or our handling of your personal information, please email us at firstname.lastname@example.org
Hugz Software Technologies Private Limited complies with
Personal Information collected by Hugz is protected by security procedures equivalent to those applied for Hugz itself.
This information (and any payment information) may be collected by us or on our behalf by our third-party partners (such as payment services providers and other software services, including telecommunications services) from time to time.
If you use the Hugz Service to buy Hugz for someone, we may send them a text message or to let them know. We receive their mobile phone number from you, and you confirm that you have their permission to share this with us for this purpose.
We will only use your personal information when permitted to do so in accordance with data protection laws, which means that we will only process your personal information where we have a lawful basis for doing so. In respect of your personal information, these bases are as following:
To notify you that our app is enabled for you to download.
To enable you to download our app.
To provide you with our services which you have signed up for.
To provide occasional updates, including marketing messages from us.
To provide personalized communications from us
To enable you to receive Hugz
To better understand how you interact with and use the Hugz Service.
To develop our offering and the layout of the Hugz Service.
To share your personal information with our third-party service providers (as set out in the ‘with whom is your personal information shared’ section below).
We will never sell, trade, or rent your personal information to others; however, we may share your information with selected third parties including:
We may also disclose depersonalized data (such as aggregated statistics) about the users of the Hugz Service in order to describe our sales, customers, traffic patterns and other information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
We may occasionally be required by law, court order or governmental authority to disclose certain types of personal information. Examples of the type of situation where this would occur are:
Finally, in the event of a reorganization, sale or takeover we may need to disclose personal information to new entities within our group or potential acquirers and our and their advisers.
We will retain your personal information for so long as you are registered with the Hugz Service and for up to 6 years thereafter. Where such personal information is no longer necessary, we may delete it sooner.
We regard the lawful and correct treatment of your personal information by us as very important to our successful operation, and to maintaining confidence between us and our users. We ensure that our organization treats personal information lawfully and correctly. To this end we fully endorse and adhere to our obligations under data protection laws. In particular:
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we procure the storage of personal information you provide on cloud storage facilities, access to which is limited using password protection.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct, request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please send us an email at email@example.com You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Please be aware that the rights above are not absolute and there may be circumstances where we are unable to (or are not obliged to) comply with your request (either wholly or in part). In such cases we will explain why we cannot comply with the request.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is to ensure that personal data is not disclosed to any person who has no right to receive it.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to. Please note, however, that in most cases we do not rely on your consent to process your personal data.
We are required to ensure that the personal information we hold about you is accurate and up to date. Therefore, we request that you notify us as soon as possible of any changes to your personal information.
Cookies are small files that websites save to your hard disk or to your browser’s memory. You can accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Hugz Service or other websites that you visit and apps that you use.
The types of cookies used on the Hugz Service are set out below.
Promotional cookies collect information about your browsing in order to deliver promotions relevant to you and your interests as well as your IP address in order to determine your geographic location and for fraud filtering. They are usually placed by third party advertising networks. They remember that you have visited a website and this information is shared with other organizations such as media publishers.
These organizations do this in order to provide you with targeted adverts more relevant to you and your interests. This type of advertising can include targeting you based on what pages of our applications you have visited and online behavioural advertising based on your browsing history.
We may from time to time use this type of cookie on our applications to deliver promotions relevant to you. Promotional cookies may also be used to limit the number of times you see a promotion as well as help measure the effectiveness of the promotion.
When we send you an email, we may track whether you have opened that email and whether you have clicked any links it may contain. This helps us measure and improve the performance of our email campaigns.
Our applications use Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). The cookies used by Google Analytics are third party cookies referred to above, and help our applications analyse how you use them. The information generated by the cookie about your use of our applications (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to provide us with reports on application activity and other services relating to application activity. For more information about how Google uses your data please see Google’s Privacy & Terms You can opt out of Google Analytics cookies by using this Google Analytics Opt-Out Add-on
Social Sharing Cookies provide you with additional functionality to share content from our applications to social media websites and email using the social media widgets or buttons found on our applications. Use of these widgets or buttons may place a cookie on your device to make their service easier to use and to ensure your interaction is displayed on webpages (e.g. the social share count cache is updated). We encourage you to review each provider’s privacy information before using any such service.
The cookies we use, including analytics cookies, are used solely in relation to the provision of the Hugz Service, advertising and so as to better understand how you interact with the Hugz Service. They allow us to: